Premium Set-Up Package
Get the full white-glove experience with Upway’s Premium Set-up Package. You’ll receive a 30-minute 1-on-1 video call with one of our e-bike experts to guide you through unboxing, setup, and using key features like your motor, display, and gears—plus tips on battery care and theft protection. This package also includes free registration with the Project 529 anti-theft platform, access to our premium support line with guaranteed callback, and a complimentary first tune-up at a trusted local bike shop within the first 12 months of ownership (labor only). It’s the easiest way to start your ride with confidence and keep it running smoothly.
Description
Get the full white-glove experience with Upway’s Premium Set-up Package. You’ll receive a 30-minute 1-on-1 video call with one of our e-bike experts to guide you through unboxing, setup, and using key features like your motor, display, and gears—plus tips on battery care and theft protection. This package also includes free registration with the Project 529 anti-theft platform, access to our premium support line with guaranteed callback, and a complimentary first tune-up at a trusted local bike shop within the first 12 months of ownership (labor only). It’s the easiest way to start your ride with confidence and keep it running smoothly.
